Nguyen
Trung was the best tour guide we had. He took very special care for us. We wish
definitely recommend him to our friends. He is very knowledgeable, eager to
answer questions, an excellent communicator and a very good person, an excellent
ambassador of your country.
Garth Hathaway - Canada
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Hi
Huy
Just to let you know - we had a very good vacation and excellent Vietnam tour
last December - thanks to your travel agency!!! The guides were excellent and
spoke English very well. We liked the way we were taken care of from the time we
got to the airports and throughout the whole tour!
Best wishes
Dale
Cormark - UK
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Hello
ms Xuan
we
would like to thank you for your excellent organisation of our travel
arrangements for the trip to Vietnam last month.
We enjoyed it a lot.
Regards,
Lisa
and Mike Tug - Newzealand
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Sir,
My name is Franco W. Gonzalez from Valencia - Spain and I used your services for
the tour from Ho Chi Minh City to hanoi in August 2006 and I was extremley happy
with everyone responsible and where we went and stayed and ate. I will be going
back maybe in 2008 and would like to use your services again. Again Thank You.
Also would you please give me the EMail address to your local contact in Ho Chi
Minh City so I would thank Mrs Dung. I have her phone number and address but not
his email.
Franco
W. Gonzalez - Spain
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Dear Mr Thuan,
My
famiy and I would like to thank you and all your staff for the wonderful holiday
that we had in Vietnam. Your service was very proffessional and I have
recommended your company to my friends.
Please
pass on our special thanks to our guides Tam and Duc
They were without exception very proffesional and helpful.
Our best wishes for the coming Tet holiday. We hope that you have a peacse and
prodperous new year and look forward to our next visit to your beautiful
country.
Thanks
and best regards
Kim
Mortensen - Denmark
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Dear Huong,
We
are home and want to thank you for all your help. We enjoyed our trip and also
felt it was very informative. Should we here of anyone planning a trip to
Vietnam, we will tell them of your service.
I
plan to provide some information and comments about Vietnam to friends over the
e-mail.
Regards,
tommy
and Mary Guilberg - Australia
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Hello, I have to say that our trip to Vietnam was one of the best holidays
we've had for a long time and I have already recommended your service to a
friend who is looking to travel to Vietnam. The tour guides were all very good
and we particularly liked Trung from Hanoi.
Jamie
Lee & Tom Cole - UK
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Hi Huy
I
greatly enjoyed my Sapa, Halong bay Tour. The meals were all very good and my
hotel was adequate and fine.
My
guide, Phi, was excellent. His knowledge of his country culture was outstanding,
and greatly added to my trip experience. His English was excellent and made the
tours of the monastaries so fascinating. Also, he was able to explain to me the
various religious figures and traditions of each place we visted. In addition,
he explained the traditions and regions of the tribal styles of clothes which I
was very curious about. Also, when we visted a typical Hmong family, it was
helpful to speak Hmong language, as I had many questions about the typical Hmong
home.
My
driver was wonderful and a careful and conscientious driver. The vehicle (Land
Cruiser) was clean at all times and very comfortable. It was indeed a pleasure
to be in such capable care as with my guide and my driver. They made my
experience complete.
Thank
you again for arranging my tour. You may reprint my comments. I have no photos
to offer, as all were made with 35 mm film, not digital. Thank you again!
Patty
Haddon - Australia
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Dear Loan
First
of all, let me say that the whole trip was a wonderful experience and
certainally excellent value for money.
The
guides overall were very knowledgeable and did generally go out of their way to
help my traveling companion who had some mobility problems. They were
personalble and seemed really to care about us. Service above and beyond the
call of duty!
Meals
were all excellent! Even the one on the Mekong River cruise boat which was
suppored to be not up to standard. The guides asked us for any special requests
(there were 9 vegetarians in our group) and ordered a wide variety of dishes
that everyone enjoyed. The ala carte dinner was confusing and we ended up with
far too much food, some of which wasn't what we had thought it was on the
menu. Just having the guide order would have been better.
The
hotels were first-rate and the drivers and buses were excellent.
Jessica
Vaida - US
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Sorry for the delay in my response. I wanted to go through my log of the Vietnam
trip to better answer your questions.
My
sister and I thought that we received excellent value for our money. The hotels
were better than we expected, as was the general quality of the food. The meals
were very good. We had one complaint. The meals were big, almost feasts, at
both lunch and dinner several of the days. The meals were too close together,
sometimes one ending at 2 PM and the dinner starting before 6PM. We would not
at all have minded having a bowl of noodles for lunch when we had one of the
terrific meals for dinner that had to start early because of the evening's
entertainment. Also, perhaps because the quality of the meals was so high, we
were not impressed with the two meals you specifically advertised, the dumpling
dinner and the duck dinner.
One
meal we particularly enjoyed was the lunch in Hoi An where we ate in a garden.
Rob had the curried chicken and I had the steak. The ambience and the food were
delightful.
One
other issue: We would have liked the guides to join us for the meals if they
chose to do so.
All
of the guides spoke good English and were enthusiastic about their work and
their city (country).
We
would certainly recommend CTV to anyone who asked.
Please
feel free to contact me if you have additional questions or would like to use
any of my comments.
Regards,
George
Fenton - US
************************************************************
Bich
Please
see our comments on the tour as below:
For
the meal, The final day ( 4/04/07) Lunch at a local restaurant called Mimosa
Restaurant, very good Menu, service and quality.
We
had only one Guide and he was excellent all round with a very good command
of English. We communicated with each other fluently and he was very
knowledgable about each site we visited. We have a very safe and comfortable
driver. The vehicle was kept clean and fresh all the time.
Our
one Guide was at all times helpful and very knowledgeable of all the sites
visited. He was a genuine nice person, complete with a charming and pleasant
disposition. Every day of the whole trip was memorable but, we still desire to
return to Vietnam perhaps by an overland route so as to embrace even more of the
your culture and History.
Thanks
for arranging such an excellent trip for us. We will definitely recommend
tailormadevietnamholidays.com to our family and friends.
Mr.
John Wilson & Ms Cynthia Pollak - UK
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This is Rebecca:
I
just finished my Vietnam tour and I want you to know how WONDERFUL it was. I
don't think it could have been planned any better even with months in advance!
Our
guide Long was truthfully the best guide I have ever had in all my traveling. He
had very good command of the English language and was extremely knowledgeable of
the history of the places we attended. He had a great deal of respect and
politeness with just the right touch of humor to make the trip so enjoyable.
The
driver was extremely skilled with the tough driving conditions and so polite and
helpful.
I
just was very lucky when I was exploring Hanoi on the internet to find your
company. Be assured that I will recommend vietnamspirit travel to anyone coming
to Vietnam.
Rebecca
Meck - US
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Dear vietnamspirittravel,
We
had a wonderful time in vietnam and would like to thank you for all your hard
work. We would also like to thank our guide for his exceptional enthusiasm and
care for us during the trip. He was by far, the most genuine and knowledgeable
guide we encountered during our entire stay in Vietnam. Thanks to Tam, we
learned about Buddhist belief and got to exerpience a taste of traditional
Vietnam life.
Also,
thank you for your flexibility and cooperation when I experienced altitude
sickness and needed to change our itinerary. Your agency and our tour guide
worked out details allowing us to stay one extra night in Hoi An and
acclimating to the higher elevation. Your understanding went a long way towards
making the rest of the trip enjoyable.
Thank
you once again for helping to create our unforgettable journey.
Best
Regards,
Marie Atkinson - UK
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Dzung,
It
was a pleasure to meet you. Thank you and your company - VietnamSpirittravel for
a vacation that was "NO. 1", thanks to your excellent guides and
drivers. The shows, accommodation, meals and expert knowledge was simply
superior.
Long
in Hanoi and Binh in SaiGon were "the best" guides, thank you.
Our
drivers, both Mr. Quang were excellent. Mr Quang in Hanoi also had a great
singing voice making car travel enjoyable. Mr Quang in Saigon had recently lost
his Mother and he was understandably a little quiet at first, however he proved
himself to be a true professional and looked after us wonderfully.
Every
aspect of the tours in the North and Saigon were "most memorable". The
Cooking Class and especially the show following was absolutely "first
rate".
Thanks
again for the T shirts and for your patience with me in organizing our China
tours, Dzung.
Take care.........
Len & Ann Joseph
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Hi Huy,
Here
is some feedback about our time in Vietnam. once again we were all very happy
with everything you organised for us. In regard to the three areas you wanted to
know about:
1.
Meals- we only organised to have lunches and all were excellent. We really
liked the lunch we had on the second day in Cantho.
2.
Guides- all our guides were excellent. They were easy to understand and gave us
plenty of good information about the places we visited.
3.
Cars: all the drivers were very helpful and on time. After sightseeing, they
were always waiting to pick us up promptly.
Again,
thank you Huy for a wonderful holiday. We all have some great memories of
Vietnam.
Joanne
Meola - Australia.
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Xinchao Thuan,
I
am so sorry for the delay in replying, but it has been straight back to work and
a busy schedule! Please feel free to use the comments below and attached photos
in any way you seem fit.
Marie
(my wife) and I enjoyed our Vietnam trip very much. It was a pleasure for me to
show her Vietnam so she could understand my liking for the country. I also
enjoyed revisiting many familiar places ( it's amazing how you see things from a
different perspective second time around) and visiting many new ones.
Our
guides in each city were great. Thanks to Long and Pham (Hanoi), Chuc (Hue),
Toan (Nhatrang), Tu (Mekong delta), for a job well done. You are all knowlegable,
friendly, reliable, punctual, kind, and you even helped my with my language
practice! The water provided free of charge was appreciated too.
Thanks too for the aid and assistance of the various drivers.
Tambiet!
The
food was good (isn't it always?) and all the hotels we stayed in were great.
I
will be back in Vietnam next year to work again and will certainly use your
excellent company in the future when I travel on holidays. I recommend
tailormadevietnamholidays.com to everybody who has the wish and desire to see the
beautiful and unique country of Vietnam.
Thank
you again for a great Vietnam trip.
Bob
& Mary Stewart - Newzealand
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Dear Huy and Dzung,
I
apologize for taking so long to respond to you. It has been a very busy week.
Regarding
the meals, they were excellent. The one we would recommend is the Snake
restaurant in Hanoi. It was superb. The only one we did not care for too
much was the one in the Hotel in Hanoi, but it is still fine. Overall the
meals were excellent. We would just recommend ordering slightly less food.
The
guides were all excellent and we would recommend each of them. Tu and Truong
were particularly good and considerate. All of the guides gave us shopping and
bargaining advice. Truong taught us some vietnamese (although we were not the
best students). We appreciate the early starts in some places in order to beat
the crowds. Also, Dzung moved things around in our schedule to accommodate our
shopping requests. We saw everything on the itinerary and got the souvenir
shopping done that we wanted to.
The
cars and drivers were all good. However, I would note that the driving in Dalat
scared us a bit Lots of honking and passing of other cars/trucks. You may want
to warn customers that driving in Vietnam is a bit wild.
Regarding
website comments, I would note that the tours were all done very well - very
good accommodations, including seating at various events and hotel locations.
The guides were very conscientious, knowledgeable, punctual, and accommodating
to our requests. Food was excellent and abundant.
The
only suggestions we would have is to include a day or two of different things,
such as a tai chi lesson, cooking lesson, bike ride in the country, etc.
Something to breakup the visits to the historical sites and museums.
If
you need anything else, please let me know.
Sue
Keller - Canada