Dear Pham,
As a feedback about our trip I can say that it was a nice experience
and well organised. In average we enjoyed it very much. I have only
a few remarks to make for maybe a future improvement of your
service:
- Our staying in Hoi An was a little bit boring, because there was
too little to do. I went to an office where we booked a short trip
by ourselves. Maybe for future customers you could include a
activity there for a little upgrade of the price.
- When we went back to the airport in HCMC I had a fight with the
taxidriver about the charged price. The meter pointed 82,000. I
offered him 90,000, but he said he wanted 130,000 because the
bellboys of the hotel told him that I should pay 130,000. Please ask
the hotels you do business with not to cheat their customers. In
Europe these things are not done and the customers get very angry
about these practises.
But again, all three of us did enjoy the trip in average. I spoke
already to a friend of mine, who is interested to travel to Vietnam
with his wife, about this trip. He is now in Thailand and have plans
to come this region in the last months of this year, he wants then
also visit Vietnam.
Kind regards,
Theo de Wijs - Belgium
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Dear Tailormade Vietnam Holidays
My son and myself have recently completed the Reunification Express
Tour of Vietnam. We were very happy with the hotels and the staff
you provided us with. They always turned up on time and were
friendly and happy people. In fact, what makes Vietnam so pleasing
is the people, in general. The trains were another story.
We hit a truck one hour out of Hanoi and were delayed for 12 hours.
The trains are not very clean. Also the day is too long if getting
the train at 2300 hours at night.
Halong Bay was elegant, and the water puppets in Hanoi very
enjoyable. Hue also was well worth a visit and the hotel there
excellent. Home stay in Mekong Delta was a highlight as was Nha
Trang. The hotels are well located and in good place for seeing what
is on offer. I also liked the fact that your staff rang the hotels
we were staying at to see how we were faring. Your organisation is
well run and honest, which means a lot to me when dealing over the
internet.
In summary, overall my son and myself enjoyed Vietnam very much and
I would recommend Tailormade Vietnam Holidays to others. Well done, all of
you!
Richard and Scott le Serve, Australia
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Hi Nguyen Trong Pham,
Mate, i'm just letting you know what a great time we had on our trip, as you
said no problems , we were very happy with everything. Huy (hope i spelt his
name right) was great, very good at his job a good man,
many thanks to everyone involved and i'm sure we will use your services in the
future and recommend you to any friends planning a trip to Vietnam,
Thanks again
Jim and Sonny Smith (Australia).
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Dear Huy
Well here we are having being back in Australia for 8 days with Vietnam seeming
so far away.
Thank you Huy - we had such a fantastic time- the time we spent with you was
very special and we have some fantastic photos to share.
Life is back to normal- both Shep and myself are back at work and have spent our
first weekend in our garden getting things in order.
So many people have spoken about their love for Vietnam and having visited. We
put a review on Trip Advisor about your company and particularly you as a guide.
We enclose some photos of your 'friend'. It was so lovely meeting Kieu- she is
sweet and lovely and looked after us so well.
We send these photos with our best wishes to you. Please contact Kieu and tell
her that we so loved meeting her.
Will send some photos of where we live- perhaps even a kangaroo. Would be nice
to hear how you are going and what you have been doing.
Our kindest regards and thoughts
Andrea And shep (andrea and darryl shepherd- Australia)
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Dear
Thuan
We would like to thank you very much for organising our trip. Everything was
great and the tour guides were very good as well as the drivers. We enjoyed
every day visiting new places. We certainly will recommend you to anyone
planning such a trip.
Once again thank you.
Mamen - Spain
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Hello,
sure we remember you !!
We also wish you a happy and peaceful New Year and hope you are OK.
We are planning to come back to Vietnam in April 2007.
This year we unfortunately have no time for a longer Trip but in 2007 you'll
see us again.
So far we wish you all the best and good luck for your business !!
Greetings
Bob Stewart - UK
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Dear
mr. Thuan and staff from Vietnamspirit Travel
We are the other part from Dan Bennet group and even that mr. Jenson will send
you a mail we thougt we will too. We want to thank you for a very good and
exciting trip from 3-12 to 22-12-06. Even that there where more cold up north
than we expected - but thats not your fault. Maybe we can come back sometime
when there are warmer. You have taken very good hand of us and has been
following us all the way from north to the south and always knowing where we
where. So once again thank you very much.
Yours sincerly
Pat and Anneken - Netherlands
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Hello
Huy
Now in Bangkok and with a Internet access I am able to send you a Email. My wife
and I enjoyed every moment of our Vietnam vacation. Many thanks for the evening
at Rex Hotel. All the hotels were perfect and the staffs of theses hotels were
very friendly. I may add that was probably one of ours best vacation....and we
travel a lot. I don't know if we will one day be back in Asia, but we will
keep a very nice souvenir of this trip.
The guides: I have already gave ours impressions on all of them except the one
in Saigon and Mekong Delta. This guide was very professional and probably the
best one of this trip and the one in China last year. I know that I ask at one
point a lot of questions about your firm, but today I can conclude that you are
very professional and if you need that I gave reference to futures clients of
yours in the future I will be very happy to do so. Again many thanks to your
team"
Rich Hamilton - South Africa
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Dear
Ms Huong
My family of 5 had a great time in Vietnam , and I want to take this opportunity
to thank you from the bottom of my heart for the excellent and personal service
you have provided to us. You always tried to get us the best and perfect deals,
either for air / ground transport or for hotel stay, and we truly appreciate
this. Rest assured that your company will receive excellent review from us.
Again, thank you very much for your help in making our travel successful and
memorable.
Linda Brown - Canada
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Dear
Huong
We have been most impressed with the professional way you and your organization
has handled our 1 month holiday in Vietnam - from planning to booking to
delivery - everything happed in a no hassle and smooth fashion. We will
certainly let our friends from Newzealand , who are considering a holiday in
Vietnam , know about your company and our experiences with it. We wish your
company well and am sure you will through providing such effective and
professional service - always the best form of advertising.
Best wishes and thanks again.
Nat Benson - Newzealand